Server Job Description Sample & Template

Server pouring guests wine.

What skills and qualifications do Servers need?

Table of Contents

  1. Future Job Prospects for a Server
  2. Server Salary and Benefits
  3. Education and Training Requirements
  4. Server Job Description Sample – Free Download

1. Future Job Prospects for a Server?

  • Servers bring you food and beverages in a restaurant, fast food, or other eating establishment. They are responsible for taking care of patrons and making sure they have a pleasant dining experience.
  • According to the Bureau of Labor Statistics (BLS), these roles are expected to grow at a 3% rate from 2017 to 2024.

2. Server Salary and Benefits

  • According to the BLS, the average annual wage in 2016 for a server was $19,250 annually, or $9.25 per hours.
  • Most roles are hourly.
  • Servers also typically receive tips.

3. Education and Training Requirements

  • High School Diploma or General Education Diploma (GED) required.

4. Server Job Description Sample

Download This Job Description Template

Our busy restaurant is looking for a warm, welcoming, experienced Server with exceptional conversational and organizational skills. In this role, you will greet guests as they enter your section of the restaurant, take their order, and be sure they are served promptly. At the end of their visit, you will be responsible for ringing their order and making change.

Your job is to take great care of our guests by ensuring they are served promptly. You will always handle yourself professionally while seeking to make everyone feel right at home. You will always remember to say, “Thank you for visiting — and come back soon.”

You will communicate effectively with servers, bussers, and guests to ensure tables are promptly cleaned, reset, and filled with new patrons. The Server must be able to carry and lift a minimum of 35 lbs. over their shoulders.

You will spend long hours standing and walking; this is an active role in our restaurant. Despite the fast pace, you will remember who ordered what and facilitate serving in an efficient manner. The Server will also be able to effectively handle the rare customer complaint with aplomb and good will.

You will be impeccably groomed, always pleasant and willing to help guests, servers or staff. As necessary, you will assist in table prep when the restaurant servers are exceptionally busy. Your primary job is to make sure that the customers are happy and return frequently. Smile, make eye contact, and be pleasant at all times.

Responsibilities

  • Greeting and thanking guests as they enter and leave your section in a restaurant.
  • Answer any questions a customer may have.
  • Make sure beverages are provided promptly.
  • Recommend wines depending on the meals ordered by guests.
  • Remember the specials.
  • Able to explain the ingredients and preparation behind each item on the menu to customers.
  • Take customer orders.
  • Relay orders to the kitchen.
  • Moving customers in and out of tables.
  • Help with table clean up.
  • Carry large, heavy trays of food from the kitchen to the dining tables.
  • Remove dirty dishes promptly.
  • Prepare checks, take their payments, and cash customers out.
  • General duties as needed which could include everything from mopping a spill or other spot cleaning to clearing and setting a table.

Required Skills

Educational

  • High School Diploma or General Education Diploma (GED) required.

Technical

  • Excellent communicator, warm and enthusiastic.
  • Able to walk freely and stand for long periods without discomfort.
  • Able to lift a minimum of 35 lbs. and balance it on your shoulder.
  • Able to do basic math on the spot.
  • Able to ring up orders and make change on a POS register.
  • Able to process credit card orders.
  • Phone and interpersonal skills.
  • Strong verbal skills.
  • Completely comfortable with the restaurant menu and business policies.

Communication/Organizational

  • Excellent customer service skills with a calm, professional demeanor.
  • Active listener with good reading comprehension.
  • Strong organizational skills with a high level of responsibility.
  • Ability to multitask and handle the smells, sounds, and stresses that come with a fast-paced restaurant environment.
  • Detail oriented and focused.
  • Team player able to work in a fast-paced environment.
  • Exceptionally responsible and efficient.

Benefits

  •  Shift work and includes a percentage of tips at the end of a shift.

How to Apply

  • Apply by forwarding your resume along with a cover letter.